Your access to and use of our services is subject to acceptance of these Terms and Conditions
The Website is owned, managed, and operated by Belleza Rohini Hair
Transplant Clinic, a sole proprietorship concern owned by Mr. Vishal
Chauhan, having its place of business at Delhi, India.
In addition
to the Website, the Clinic is in the process of developing a mobile
application (the “App”). All references in these Terms to
the “Website”, “Platform”, or
“Services” shall, unless the context otherwise requires,
include both the Website and the App, once launched.
These Terms
and Conditions (hereinafter referred to as the “Terms”)
constitute a legally binding agreement between the user and Belleza
Rohini Hair Transplant Clinic. The Terms govern and regulate your access
to, browsing of, and use of the Website and App, including but not
limited to all information, services, features, forms, tools, content,
communications, and functionalities made available through or in
connection with the Platform.
By accessing, browsing, or using the
Platform in any manner, whether automated or otherwise, you acknowledge
that you have read, understood, and agreed to be bound by these Terms,
along with all applicable laws and regulations. If you do not agree with
any part of these Terms, you must immediately discontinue access to and
use of the Platform.
The Clinic reserves the right to revise,
amend, or update these Terms at any time without prior notice. Your
continued use of the Platform following any such changes shall
constitute acceptance of the revised Terms.
For the purposes of these Terms and Conditions, unless the context otherwise requires, the following expressions shall have the meanings assigned to them below:
The headings and titles used in these Terms are for convenience and reference purposes only and shall not affect the interpretation or construction of any provision herein.
Unless the context otherwise requires:
Any reference to any law, statute, regulation, or enactment shall be deemed to include references to such law as amended, modified, re-enacted, or replaced from time to time.
The Website and Mobile Application is designed and intended solely to
provide general information, facilitate appointment scheduling, enable
enquiry submissions, and support administrative and
communication-related functions in relation to the services offered by
Belleza Clinic.
The content available on the Website and Mobile
Application, including text, images, videos, responses to enquiries, and
other materials, is provided for informational and educational purposes
only. The Website and Mobile Application does not offer, and shall not
be construed as offering, any form of medical diagnosis, medical advice,
prescription, or treatment recommendation through online means.
Users expressly acknowledge that:
Use of the Website and Mobile Application and its Services is permitted
only to individuals who are eighteen (18) years of age or older and
legally capable of entering into binding agreements under applicable
law.
If a User is below the age of 18 years, access to and use of
the Website and Mobile Application shall only be permitted under the
supervision, consent, and responsibility of a parent or legal guardian,
who shall be deemed to have accepted these Terms on behalf of the
minor.
The Clinic reserves the right to restrict or terminate
access to the Website and Mobile Application if it is discovered that a
User does not meet the eligibility requirements.
By accessing the Website and Mobile Application, submitting enquiry forms, booking appointments, or otherwise providing contact details, the User expressly consents to receive communications from the Clinic in electronic form.
Such communications may include, without limitation:
These communications may relate to appointment confirmations,
consultations, follow-ups, medical coordination, payment processing,
reminders, administrative matters, and service-related information.
The
User acknowledges that such electronic communications shall be deemed
valid and legally binding, and agrees that the Clinic shall not be
liable for any delay, failure, or non-receipt of communication due to
incorrect contact details or technical issues.
The Clinic reserves the absolute right, at its sole discretion, to
modify, update, suspend, restrict, or discontinue any part of the
Website and Mobile Application or the Services offered thereon, whether
temporarily or permanently, at any time and without prior notice.
The
Clinic shall not be liable to any User or third party for any
modification, suspension, or discontinuation of the Website and Mobile
Application or Services, including loss of data, appointments, or
access.
Continued use of the Website and Mobile Application after
any changes shall constitute acceptance of such modifications
Certain features of the Website and Mobile Application may require Users to submit personal information or create an account to access specific functionalities.
Users agree to:
Users shall be solely responsible for all activities conducted through their account or using their credentials, whether authorized or unauthorized. The Clinic shall not be responsible for any loss, damage, or misuse arising from failure to safeguard account information.
Payments for consultations, procedures, or related services may be made through:
Users acknowledge and agree that:
The Clinic shall not be responsible for delays caused by banks, payment gateways, or financial institutions.
Users acknowledge and agree that:
Final decisions regarding treatment shall be taken solely at the discretion of the Clinic’s medical professionals after appropriate evaluation.
The Website and Mobile Application is owned, controlled, and operated
from India, and the Services are intended primarily for users located
within India.
The Clinic makes no representation or warranty that
the content, information, or Services available on the Website and
Mobile Application are appropriate, lawful, or available for use in
jurisdictions outside India. Access to the Website and Mobile
Application from territories where the content or Services may be
illegal, restricted, or prohibited is strictly at the User’s own
initiative and risk.
Users accessing the Website and Mobile
Application from outside India are solely responsible for ensuring
compliance with all applicable local laws, regulations, and medical or
advertising standards of their respective jurisdictions. The Clinic
shall not be liable for any consequences arising from such access or
use.
By accessing or using the Website and Mobile Application, you expressly agree and undertake to:
The Clinic reserves the right to suspend or terminate access to the Website and Mobile Application if any User is found to be in violation of these responsibilities
To the maximum extent permitted under applicable law, the Clinic, its proprietors, doctors, staff, and representatives shall not be liable for:
Nothing in these Terms shall exclude liability that cannot be excluded under applicable law.
The Website and Mobile Application may contain typographical, clerical,
technical, or pricing errors, inaccuracies, or omissions relating to
descriptions, content, availability, or other information.
The
Clinic reserves the right to correct, update, or modify any such errors,
inaccuracies, or omissions at any time, without prior notice, and
without any obligation or liability arising therefrom.
All information, responses, and guidance provided through the Website and Mobile Application, including via enquiries, WhatsApp, email, uploaded photographs, or telephonic discussions, are preliminary and informational only.
No online interaction shall be considered:
Final treatment decisions shall be made only after in-person medical evaluation at the Clinic.
Hair transplant and hair restoration results depend on individual
factors, including medical condition, age, genetics, lifestyle,
post-procedure care, and compliance with medical advice.
The Clinic
does not guarantee any specific density, coverage, growth rate, or
cosmetic outcome.
By uploading scalp photographs or treatment images, you confirm that:
Such images shall not be used for marketing or publication without explicit written consent.
The User acknowledges that the success of any medical or cosmetic procedure depends substantially on the User’s compliance with post-procedure care instructions provided by the Clinic.
Such compliance includes, without limitation:
The Clinic shall not be responsible or liable for:
Users seeking consultation or treatment are under a legal and ethical obligation to truthfully and completely disclose all relevant medical information, including but not limited to:
The Clinic reserves the absolute and unconditional right, in the interest of patient safety and medical ethics, to:
if the patient is found medically unfit or if proceeding with treatment may pose a risk to the patient’s health or life.
In such cases, the Clinic’s liability, if any, shall be limited strictly to processing refunds in accordance with the applicable refund policy.
The Clinic does not warrant that the Website and Mobile Application shall operate without interruption, delay, or error at all times.
The Clinic shall not be responsible or liable for:
Users acknowledge that access to the Website and Mobile Application may be temporarily unavailable due to circumstances beyond the Clinic’s reasonable control.
The Website and Mobile Application may contain links or references to third-party websites, platforms, or services for informational convenience
The Clinic:
Accessing third-party links is done entirely at the User’s own risk, and the Clinic shall not be liable for any loss or damage arising therefrom
The Clinic collects and processes personal information from Users, including but not limited to name, contact details, and scalp photographs, solely for consultation, medical assessment, treatment coordination, and administrative purposes.
All personal and medical data is handled in accordance with:
Access to such information is restricted to authorized personnel and medical professionals only, and reasonable safeguards are implemented to protect data confidentiality and security.
The information, content, descriptions, and materials provided on the Website and Mobile Application may occasionally contain errors, inaccuracies, or omissions, including but not limited to those relating to service descriptions, procedural information, pricing, availability, timelines, or general guidance
The Clinic does not warrant that all information on the Website and Mobile Application is complete, accurate, current, or error-free at all times. The Clinic reserves the right, at its sole discretion, to correct, update, modify, or remove any information, content, or material on the Website and Mobile Application at any time without prior notice and without any obligation to inform Users of such changes.
The Clinic shall not be liable for any loss, damage, or inconvenience arising from reliance on any inaccurate, incomplete, or outdated information appearing on the Website and Mobile Application.
All Services, content, and materials made available through the Website and Mobile Application are provided on an “as is” and “as available” basis, without any warranties or representations of any kind, whether express or implied.
To the maximum extent permitted by applicable law, the Clinic expressly disclaims all warranties, including but not limited to:
The Clinic shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to:
Nothing in these Terms shall limit or exclude liability to the extent such limitation or exclusion is prohibited by applicable law.
All content available on the Website and Mobile Application, including but not limited to text, graphics, images, photographs, videos, logos, designs, layouts, software, and overall presentation, is the exclusive intellectual property of Belleza Clinic, unless otherwise stated.
Such content is protected under applicable copyright, trademark, and other intellectual property laws. Unauthorized copying, reproduction, modification, distribution, transmission, display, or commercial exploitation of any Website and Mobile Application content, in whole or in part, without the prior written consent of the Clinic, is strictly prohibited
All trademarks, service marks, and logos displayed on the Website and Mobile Application are the property of Belleza Clinic and may not be used without prior written authorization
You agree to indemnify, defend, and hold harmless Belleza Clinic, its proprietors, doctors, employees, representatives, and affiliates from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or related to:
This indemnification obligation shall survive termination or expiration of these Terms
If any provision of these Terms is held to be invalid, unlawful, void, or unenforceable by a court or competent authority of law, such provision shall be deemed severed from these Terms. The remaining provisions shall continue in full force and effect and shall not be affected or impaired in any manner
The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall be interpreted so as to best give effect to the original intent of the parties.
The Clinic reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or terminate a User’s access to the Website and Mobile Application or Services, in whole or in part, if the User:
Upon termination or suspension of access for any reason:
These Terms, together with any policies or notices referenced herein (including the Privacy Policy and Refund Policy), constitute the entire agreement between the User and the Clinic with respect to access to and use of the Website and Mobile Application.
These Terms supersede and replace all prior or contemporaneous agreements, understandings, representations, or communications, whether written or oral, relating to the subject matter hereof.
In the event of any dispute, controversy, or claim arising out of or in connection with these Terms, the Website and Mobile Application, or the Services, the parties shall first attempt to resolve the matter amicably through good-faith discussions
If the dispute is not resolved amicably within a reasonable period, the same shall be referred to and finally resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996.
The arbitration shall:
These Terms and any dispute or claim arising out of or in relation to them shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
Subject to the arbitration clause, the courts at Delhi, India, shall have exclusive jurisdiction over all matters arising under or in connection with these Terms.
The Clinic shall not be liable for any failure, delay, or interruption in performance of its obligations under these Terms if such failure or delay results from events beyond its reasonable control
Such events may include, but are not limited to:
Performance shall be deemed suspended for the duration of such Force Majeure event, without any liability on the Clinic.
Users shall not assign, transfer, or delegate any of their rights or obligations under these Terms, whether by operation of law or otherwise, without the prior written consent of the Clinic.
The Clinic reserves the unrestricted right to assign, transfer, or delegate its rights and obligations under these Terms, in whole or in part, without notice or consent, including in the event of restructuring, transfer of business, or change in ownership.
📍 Rohini Sector 8, Delhi, India
📧 info@bellezarohini.com
In accordance with applicable Indian laws and good governance practices, the Clinic has appointed a Grievance Redressal Officer to address user concerns, complaints, or grievances relating to services, data privacy, or policy compliance.
Grievance Officer:
Name: Vishal Chauhan
Designation:
Proprietor & Grievance Officer
Clinic Name: Belleza Rohini Hair
Transplant Clinic
Address: Rohini Sector 8, Delhi, India
Email:
info@bellezarohini.com
All grievances shall be acknowledged and addressed within a reasonable time, subject to the nature of the issue and applicable legal requirements.